Refund Policy
Last updated: September 14, 2026
Try it free first
New users get a free 7-day trial, and Typefree is free forever with your own API key. We recommend trying it properly before becoming a member.
7-day, no-questions-asked refund
- Within 7 days of your first membership purchase, you can request a full refund — no reason required.
- Within 7 days of an automatic renewal charge, you can request a refund for that period.
How to request
- Email ray@typefree.app with your purchase email or order number; or
- Use the link in your purchase confirmation email from our payment provider Paddle.
- Bought the one-time license before Typefree 3.0? Use the refund request page (license code + Alipay account; refunds are sent by Alipay).
How the refund is processed
Refunds are issued by our payment provider Paddle (Paddle.com Market Ltd, acting as Merchant of Record / reseller) to your original payment method, typically within 5–10 business days depending on your bank or payment method. After a refund, the related license code and membership end.
Cancelling auto-renewal
To stop renewing, reply to your purchase confirmation email or email ray@typefree.app. You won't be charged again, and you keep access until the end of the paid period.
Free use
The free trial and using your own API key require no payment and involve no refunds.